Privacy Policy

This website is published for the Rock Mining Group by Rock Mining International (Pty) Ltd, 17 Coventry Road, Johannesburg 2191, South Africa. The group also includes Rock Mining Sarl in Kolwezi, Democratic Republic of Congo, and Rock Engineering Mining Services in Zambia. The public website address is https://www.rock-mining.com.

Contact: info@rock-mining.com

The pages give general information about the group and its services. The website is not a shop, and it does not create user accounts.

This website does not use accounts or advertising trackers. It does not ask you to create a profile.

The contact page has a message form. If you send it, we receive your name, company, email address, subject and message, and your phone number if you choose to give one. That information is emailed to info@rock-mining.com. A reply is addressed to the email address you enter. The website does not keep a copy of the form.

The form includes a field that people do not see. It is used only to reject automated messages. If it is filled in, the message is not sent and the field is not stored. To limit repeated attempts, the host may briefly note the network address of the connection. That note is not kept as a customer record.

If you email us directly, we receive the message in our mailbox. That message includes your email address and whatever you choose to write. The website itself does not store the message.

A hosting provider delivers the website. When you open a page, the provider may process technical connection data, such as the network address of your connection, your browser type, and the page you requested. That processing is used to deliver the page and to protect the service. We do not use it to build marketing profiles.

This website does not set cookies for advertising or analytics. Your browser, or the host, may use strictly technical data that is required to load the page.

The client sign-in link opens a separate application at https://rock-ai-sage.vercel.app. That application is not this website. If you use it, its own terms and privacy practices apply.

We use email correspondence to answer enquiries and to keep a record of business communication. We do not sell personal information. We share it only if the law requires it, or with a provider that handles email for us and is not permitted to use it for their own purposes.

The website does not store messages. Email we receive is kept for as long as we need it to deal with the enquiry and for ordinary business records, and then it is deleted.

This website is a business information site. It is not directed at children.

We may update this policy when the website changes. The date at the top of the page will change when we do.

Rock Mining International (Pty) Ltd
17 Coventry Road
Johannesburg 2191
South Africa
info@rock-mining.com